Omnichannel experience
Commerce, mobile, CRM, loyalty and clienteling across stores, brands, markets and digital touchpoints.
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Industry / Retail, luxury and consumer
Technology capability for retail and consumer platforms
Retail and luxury technology connects customer experience with data, commerce, stores, fulfilment and regional operations. Newtone helps clients add the product, engineering, data and service capability needed to move these connected priorities forward.
How we can supportCapability shaped
Capability shaped
around the context
Digital product owners, business analysts and engineers can support e-commerce, mobile, CRM, clienteling, loyalty and after-sales journeys. Integration capability connects those experiences with product information, ERP, POS, supply chain and the APIs or data flows operating across brands and markets.
Data architects, engineers, analysts and AI specialists can strengthen customer and product data, consent, customer-360, reporting, forecasting and governed AI use cases. Cybersecurity and service-delivery capability helps protect customer information and maintain dependable regional platforms after rollout.
Areas of focusFrom requirement
From requirement
to useful progress
Customer and product data
CDP, customer-360, consent, product information, BI and decision-support foundations.
Enterprise integration
Connect ERP, POS, CRM, commerce and supply-chain platforms through APIs and controlled data flows.
Reliable digital operations
Support availability, incidents, cloud and e-commerce security, transition and regional service delivery.