Electronic Trading – Application Support

Overview
We are looking for an Application Production Support Engineer to support mission-critical equity trading applications across APAC markets. The role combines hands-on Linux application support, trader interaction, incident management, and deployment activities in a fast-paced front-office environment.

Key Responsibilities

• Support trading applications for Equities/Futures across APAC markets on Linux platforms.
• Provide direct support to traders and troubleshoot functional and technical production issues.
• Manage incidents and user requests through resolution, coordinating with local and global development teams.
• Monitor application performance and proactively identify operational issues.
• Support business- and exchange-driven application changes and projects.
• Perform QA testing, application deployments, upgrades, and production validation.
• Follow ITIL processes for incident, problem, and change management.
• Maintain technical and operational documentation and participate in shift/weekend support rotations.

Requirements

• Experience in application production support, preferably within financial markets or trading.
• Strong working knowledge of Linux environments.
• Good troubleshooting and production incident management skills.
• Understanding of Equities, Futures, or electronic trading systems is highly advantageous.
• Experience with application deployment, testing, and production monitoring.
• Familiarity with ITIL support and change management processes.
• Strong communication skills and ability to work directly with front-office users.
• Comfortable with morning/lunch shifts and occasional weekend or public holiday support.